One of the largest RV manufacturers in North America, Forest River produces travel trailers, destination trailers, and toy haulers. Their product line is great for anyone who has a passion to the outdoors. This company is also well-known because they can make high quality products at an affordable rate.
Forest River, which was established originally in 1996, is now owned billionaire Warren Buffet. It is a Berkshire Hathaway subsidiary. This conglomerate is the largest in investment. The company produces and sells recreational vehicles as well.
The company's original models were fifth wheels, travel trailers, and pop-up tent campers. The company's first production of Class A Motorhomes was in 1998. Dynamax Corporation was bought by the company. The new acquisition expanded its lineup to include luxury motorhomes. It introduced the Trifecta pontoon in 2016.
Although Forest River has gained a reputation for excellent value for money, many customers complain that its after-sales service is poor. A number of complaints focused on issues with the company’s build quality. Many complained about plumbing problems and other problems. They also accused the company of trademark infringement.
Although the company claims that they offer a 1-year warranty, it is only applicable to the original purchaser. Forest River dealers cannot transfer the warranty to your home. This can be frustrating if you are trying to get service outside of the dealership.
The company has been involved in several lawsuits during the last few years. A criminal deception claim has been made against the company. While the company's website has an A+ rating from the Better Business Bureau, there is no certification of the company's integrity from the BBB. Forest River has received only 250 complaints over the past three years, according to the BBB.
Forest River isn’t alone in receiving awards. Thor, Heartland Keystone, Grand Design, and Keystone have all been honored for their outstanding products, outstanding customer service, and other companies like them. All of these manufacturers were rated at least with 3.5 stars. However no RV manufacturer has been awarded the 5.0-star mark.
Forest River RVs are average in build quality, but they offer a variety of models, floor plans and features. The majority of models include a one year warranty. This makes them attractive for those who are looking for a new RV. These RVs come at an affordable price.
While many Forest River RV reviews cite issues with after-sales service, they do not have to be an issue. You can be sure that your problems will get resolved quickly and efficiently, as long you have good relations with your dealer. You should be alert for potential repairs or maintenance issues as soon you notice them.